Privacy Policy

To create a safe shopping experience for you as a customer, we inform you here about the way in which Wrab collects and processes data. By agreeing to the purchase terms of Wrab, you also agree to our cookies and our privacy policy.

Personal data

Personal data is the data that directly or indirectly identifies a natural person.
The person responsible for managing your personal data is:
Wrab
Assendorperstraat 29 Office 2.59
8012DE Zwolle
The Netherlands

hello@wrab.cc
+31 6 42 442 549

At Wrab, we protect your personal integrity and do not collect more personal information than necessary. We strive to process your personal information in the best possible way and to comply with the Data Protection Regulation, GDPR, which sets the rules for the management of personal data. This policy helps you understand what personal data we collect and how we process it. For questions about our management of personal data, please contact hello@wrab.cc.

What personal data do we keep

The personal data that Wrab collects from you as a customer for a purchase are first and last name, address, e-mail address, IP address, telephone number and order history.
In order to process your personal data, the permission of a parent or guardian is required. By registering and / or ordering you guarantee that you have the permission of your parent or guardian for the processing of your personal data. Within the EU, the minimum age requirements for the management of personal data apply in each Member State.
By clicking “Place order”, I accept the purchase conditions of Wrab. I also guarantee that I have my parent or guardian’s permission to process my personal data, under current law.

For what purpose do we use your personal data?

The personal data that Wrab collects, stores and processes is only the information necessary to process your purchase, that is, to be able to deliver your products and receive your payment. The goal is also to handle return management and complaints. The legal ground for the processing of your personal data is that we need the information to complete a purchase agreement between Wrab and you as a customer.

By keeping your personal information with us, your order can be handled better, for a better shopping experience. Your IP address is stored to prevent fraud. We can also inform you about news and promotions that we think may interest you. This is described in more detail in our purchase conditions under the heading “Newsletter / SMS”. The processing of your personal data based on this purpose is based on your consent when you authorize direct marketing in connection with the purchase. You have the right to withdraw consent to the processing of personal data at any time and to refuse direct marketing. Read more about withdrawing your consent in our purchase conditions under the heading “Newsletter / SMS”.

Your email address can be used for target-oriented promotion on other web pages to display relevant ads. You can contact us by having your email address and participation in these target groups removed.

We may also use your personal information to conduct customer surveys with the aim of improving the website and thus your shopping experience.

We protect your privacy and do not use your personal data for purposes other than described in this policy.

How do we process your personal data?

Wrab uses encrypted communication via Secure Socket Layer (SSL) to protect your personal data when purchasing. Credit card information is only managed by a financial institution in a secure and encrypted connection. When processing your personal data, we also work with an internal security policy designed to ensure we follow legal requirements.

Your personal data is only processed by Wrab and the parties involved in the processing of your purchase. Your personal data is not shared with unauthorized persons. We will never sell or exchange your personal information for third party marketing purposes outside of Wrab.

Your personal data will only be stored as long as it must be kept to achieve the purposes for which the data was collected in accordance with this privacy policy. Wrab may retain the data for longer if necessary to comply with legislation or, where appropriate, to protect legal interests.

What are your rights?

As a customer, you have the right to contact us to inquire about the personal data stored, with the option to update or delete it. As a customer, you also have the right to data portability and the restriction of the processing of personal data if you believe that the information is incorrect or has requested correction. In addition, you have the right to object to the processing of personal data based on our legitimate interest. We will then stop processing your personal data unless we can demonstrate a legitimate reason beyond your interests and rights. For questions about our processing of personal data or for exercising your rights, please contact us by email.

Cookies

Wrab uses cookies to give you the best experience on the site. Cookies are very small text files that are stored on your hard drive when you visit websites. The main reasons for the use of cookies are web functionality, web statistics and marketing. We use first and third party cookies.

Some cookies are directly necessary for the site functionality. These keep track of your settings and provide a more pleasant experience on the site, including by recognizing your device and remembering your settings. In addition, cookies are used to collect information about the duration of a visit, pages visited, completed purchases or demographic information such as origin, gender and age. The purpose of this is to enable Wrab to analyze the visit to the website and to further improve the experience of the site.
Information collected through cookies can be shared with partners for analytical purposes.
You can choose to disable cookies in your browser. However, these settings affect certain functionalities on the site and may cause certain parts of the website to function incorrectly.

Which cookies do we use?

Wrab E-commerce

Purpose: to store information about currency, language and delivery address. For example, to display products in the correct currency and VAT rate and to save your shopping cart so that you can easily resume your purchase at a later time.

Google Analytics

Purpose: to collect information about how our website is used. Which pages are visited, how long a page is visited and the number of purchases. This gives us the opportunity to further develop the user experience.

Google Re-Marketing

Purpose: To display related ads based on the products the visitor has expressed interest in and to measure the results of ads in the Google ad network.

Facebook

Purpose: to track results of advertisements on Facebook, display related advertisements based on the products in which the visitor has shown interest.

Google Optimize

Purpose: to perform different types of tests on the site and thus increase user-friendliness.

Changes to the Privacy Policy

Wrab reserves the right to change the privacy policy at any time to comply with legal requirements or special measures. All changes will be published in this document.

Last change 2020-04-13.

Find us

wrab
Assendorperstraat 29
Kantoor 2.59
8012 DE Zwolle
the Netherlands

hello@wrab.cc

Designed in Holland, made in Europe